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Mammoth Mountain Ski Resort

COVID

COVID-19 INFORMATION AND RESOURCES

At this time, there is no estimated reopening date for Mammoth Mountain. If you need a reimbursement for reservations booked directly with Mammoth Mountain for lift tickets, activities, ski school rentals and more, please send us an email at 800Mammoth@MammothResorts.com. Please include your last name and your reservation number, with the subject line COVID Refund Request. Our call center team will contact you as soon as possible.

We do not currently have any information on changes to 19/20 or 20/21 Ikon Pass policies and procedures, but will update here when they become available.

Resources

Centers for Disease Control (CDC) 
World Health Organization (WHO) 
 
Local Resources From Mammoth Hospital
Local Resources From Mono County Health 

Latest Updates

MARCH 18 10AM

From Mammoth Lakes Tourism:

We're asking anyone who is not a primary resident of Mammoth Lakes or providing essential services to our residents NOT to visit Mammoth Lakes for the time being. The reason is simple: as a small, remote mountain community our healthcare facilities lack the capacity to handle a widespread outbreak of COVID-19. Additionally, services in Mammoth Lakes are currently extremely limited. Mammoth Mountain and restaurants (excluding takeout services), bars and other public spaces are temporarily closed due to county-mandated health orders. Public gatherings have also been prohibited by the Mono County Public Health Officer.

We know that the CDC, WHO and the state of California government officials are recommending social distancing, and Mammoth Lakes might seem like the perfect place for that, we also fully understand the inclination to seek escape in the outdoors during difficult times, but the reality is that doing so right now risks lives. 

This is a hard message for us to send, as we know how many of you cherish Mammoth Lakes and the wilderness that surrounds it, but we ask you to respect our community and this request to stay home for now. If we all work together to do the right thing during this public health crisis, we’ll all be able to enjoy the Mammoth Lakes area in a responsible and respectful way sooner rather than later.

For additional information from local health and travel organizations, visit the Mammoth Lakes COVID-19 resources page on VisitMammoth.com.

Thank you,
Mammoth Lakes Tourism

MARCH 18 9AM

In order to reduce the effects of the COVID-19 pandemic, the State of California has directed, and the Mono County Public Health Department orders the following, effective 10PM Tuesday, March 17, 2020: 

  • All bars, breweries and wine-tasting venues in Mono County shall close, excluding production facilities that do not include any customer or other public contact.
  • All restaurants shall be closed for indoor or outdoor seated dining and may be open only to drive-through or other pick-up or delivery option.
  • Bars, breweries and pubs that include full meals provided by a full kitchen should follow restaurant guidance and may provide delivery or pick-up options.
  • Coffee shops fall under restaurants may continue to offer pick-up service but provide no indoor or outdoor seating for customers.
  • All pick up areas shall limit customer waiting areas to no more than 6 people, providing adequate space for six (6) feet of separation between waiting customers and provide for hand sanitation.
  • Health clubs and gyms are to be closed.
  • Theatres, bowling alleys and other indoor recreations venues should close.
  • All non-essential public gatherings or assemblies, regardless of size are prohibited.
  • All venues for gatherings should be closed.
MARCH 14 4:30PM

After careful thought and deliberation of our duty in the face of the COVID-19 (Coronavirus) outbreak, and in what I believe is in the best interest of our guests, employees and local communities, Alterra Mountain Company will suspend operations at our 15 North American ski resorts, starting the morning of Sunday, March 15, until further notice. All lift operations, food and beverage, retail and rental services will be closed until further notice.

Alterra Mountain Company owned destinations are Steamboat and Winter Park in Colorado; Squaw Valley Alpine Meadows, Mammoth Mountain, June Mountain and Big Bear Mountain Resort in California; Stratton and Sugarbush Resort in Vermont; Snowshoe in West Virginia; Tremblant in Quebec, Blue Mountain in Ontario; Crystal Mountain in Washington; Deer Valley Resort and Solitude Mountain Resort in Utah; and CMH Heli-Skiing & Summer Adventures in British Columbia (CMH Heli-Skiing & Summer Adventures will continue to operate through Tuesday, March 17th).

Alterra Mountain Company owned destinations are Steamboat and Winter Park in Colorado; Squaw Valley Alpine Meadows, Mammoth Mountain, June Mountain and Big Bear Mountain Resort in California; Stratton and Sugarbush Resort in Vermont; Snowshoe in West Virginia; Tremblant in Quebec, Blue Mountain in Ontario; Crystal Mountain in Washington; Deer Valley Resort and Solitude Mountain Resort in Utah; and CMH Heli-Skiing & Summer Adventures in British Columbia.

Each resort will work directly with guests in canceling their visit and will provide refunds to those who have hotel and other bookings during this closure period. We anticipate heavy call volume over the next several days and appreciate guests’ patience as we work hard to respond to all inquiries.

I sincerely apologize for the inconvenience this short notice will undoubtedly create. We look forward to welcoming you back to your mountains as circumstances improve.

Rusty Gregory
Chief Executive Officer
Alterra Mountain Company

MARCH 14 10:30AM

As of March 14th, there are currently no confirmed cases of COVID-19 in Mono or Inyo County. We continue to encourage any guests in resort to abide by social distancing guidelines. The Mono County Health Department is closely monitoring the risk of COVID-19 for the general public in the Eastern Sierra, which remains low at present. 

MARCH 13 9:30AM

While there continues to be no plan to close the mountain, we are proactively taking additional steps with guest and employee safety front of mind. In addition to the information on this page, we are now implementing the following:

  • Gondola cabins will be regularly disinfected and we will use our best effort to limit cabins to 50% capacity.
  • MMSA and ESTA Shuttle Buses will use their best efforts to limit buses to 50% capacity with no standing permitted at this time
  • We are offering limited stayover service at our lodging properties which consists of trash removal and towel replacement
  • Reduce seating capacity in our lodges by eliminating some chairs and tables to allow for social distancing
  • Continue to train managers to watch for symptoms among their employees
    • MARCH 12 3PM

    Per Mono County Health, there are no reported Coronavirus cases at this time in Mono County or Inyo County. We are continuing to closely monitor the situation, working with local health and government officials to assess any necessary changes to business operations. As of now, we have no plans to close the mountain.

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