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Your Guide to the 20/21 Season

Snowboarder riding in fresh powder.

What Winter Looks Like

Mammoth Mountain is now open for the 20/21 winter season. With the safety of our guests, employees and community front of mind, we are excited to welcome skiers and riders back to Mammoth this season with new policies and procedures in place.  

We have invested $1 million dollars in COVID-19 related resort enhancements, including new technologies and sanitization procedures designed to aid with physical distancing and public health, and to reduce contact points throughout the resort.  

Currently, we are prioritizing access to the resort for Ikon Pass holders, and will not be requiring pass holder reservations at this time. We will control resort visitation levels to avoid overcrowding by tightly regulating the number of daily lift tickets, available by advance purchase only. Walk-up sales of lift tickets will no longer be available, allowing us to further manage capacity and reduce contact points in our lodges. 

A successful ski season will require a strong partnership between Mammoth Mountain, local government and health officials, the state, and our guests. We will continue to work closely with and follow the guidance of local and state health officials and adjust policies and procedures accordingly.

Know Before You Go

Similar to how frequently you check the weather forecast in the winter, before traveling to Mammoth this season, check in here to ensure you’re familiar with current policies and procedures, as they are subject to change. 


WHAT TO EXPECT

Around Mammoth

Around Mammoth

  • Guests are asked to practice social distancing by standing at least six feet away from other individuals not traveling with them throughout the destination. 
  • Masks are required indoors, in lift lines and on lifts, in gondolas, shuttles, and when social distancing with others outside your travel group is not possible.  
  • Perforated, ventilated, and thin, single-layer neck gaiter style face coverings will not be allowed. Guests are asked to use additional or alternative masks before entering facilities, queues, or other areas where masks are required. 
  • Cancellation policies have been adjusted to help provide peace-of-mind in planning your trip to Mammoth and allow flexibility to reschedule if you are feeling unwell. 
  • Hand washing and sanitizing stations will be placed throughout the resort. 
  • We are disinfecting high-touch points (railings, bathrooms, door handles, tables, chairs, etc.) and high-trafficked areas (gondolas, ticket windows, elevators, doors, guest rooms, etc.) throughout the destination more frequently.

 

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What We Expect of You

What We Expect of You

  • Please stay home if you are feeling sick or are exhibiting symptoms of illness. 
  • Masks are required indoors, in lift lines and on lifts, in gondolas, shuttles, and when social distancing with others outside your travel group is not possible.  
  • Perforated, ventilated, and thin, single-layer neck gaiter style face coverings will not be allowed. Guests are asked to use additional or alternative masks before entering facilities, queues, or other areas where masks are required. 
  • Wash hands thoroughly and often. Sanitizing stations are also available around the resort when hand washing is not feasible.  
  • Respect capacity limits for indoor spaces, including stores and restaurants.  
  • Practice social distancing, allowing six feet of space between yourself and others outside of your travel group. 
  • Please adhere to all signage and guidelines while visiting, including those directing walking patterns and one-way entries and exits. 
  • Please avoid congregating in common areas whenever possible. 
  • Please respect employees at all times, including while enforcing COVID-19-related regulations.  
Mask Violation Policy

Mask Violation Policy

In an effort to keep all guests and employees safe during the current COVID-19 pandemic we have implemented a strict mask violation policy with clear expectations and policies. Masks or face coverings must be a minimum of two layers.

Perforated, ventilated, and thin, single-layer neck gaiter style face coverings will not be allowed.

First documented warning:

  • You will receive a verbal education on our mask policy and are encouraged to "Stay Safe to Stay Open." This is your only warning and will be documented in your pass or ticket profile.
  • If you fail to comply with our mask policy the employee on site has the authority to revoke your riding privileges.

Second documented warning:

  • Repeat offenders or those who offer resistance to education will have their riding privileges suspended.
  • Ikon Pass holders will have their pass suspended for a minimum of 7 days. 
  • Multi day ticket holders will receive a minimum 24-hour suspension.
  • Single day ticket holders will have their ticket revoked.

Third documented warning:

  • Ikon Pass holders will have their pass suspended for the remainder of the season.
  • Single and multi-day ticket holders will lose their riding privileges for the remainder of the season.

These policies have been implemented for the safety of all those enjoying the resort and are an important part of our pledge to "Stay Safe to Stay Open."

 


 

More Details About Our Activites


Winter 20/21 FAQs

  • Mountain Access

  • Guest Services

  • Activities

  • Employees & Community


Visit the Mono County Coronavirus Response website for information on Mammoth Lakes tourism, the newest business guidelines and updates from Mono County.

An inherent risk of exposure to COVID-19 exists in any public place. COVID-19 is an extremely contagious disease that can lead to severe illness and death, especially for senior citizens and individuals with underlying medical conditions. By visiting Mammoth Mountain, you voluntarily assume all risks related to exposure to COVID-19.