You can change or cancel your lift ticket, lesson, rental, event, or activity reservation up to 3 full days prior to the scheduled date for a full refund. Changes or cancellations made within 3 days, up until the day prior to the scheduled date, will result in an Activity Change Voucher being issued for the full value of the activity cost (no fee). Same-day changes or cancellations of your activity will result in a full forfeit of your payment.

Example: An activity reservation start date of Tuesday, January 27, 2026, must be canceled by Friday, January 23, 2026, by 11:59 PM for a full refund.


SUBMIT ONLINE CANCELLATION REQUEST

Activity Change Vouchers


Activity Change Vouchers are good for one calendar year from the date of issue. They are non-refundable and can only be used towards the payment of activities at Mammoth and June Mountains.

Vouchers are NOT issued and cannot be redeemed for Quad Pack+ tickets, promotional items, season passes, gift cards, season lockers, airfare, Red's Meadow Shuttle tickets, Snowcat Tours, select events, or at dining and shopping venues, including MammothMountainStore.com. These items are non-refundable and non-transferable. All policies are subject to change. For airfare purchases, please refer to the airline carrier's website for airfare policies.

How to Use Your Activity Change Voucher
To use your voucher at Mammoth, present it at the activity location or call 800.MAMMOTH at least one day prior to your selected activity. Some activities require a longer advance purchase time frame – check your desired activity's detail page for more information. Your voucher is also valid at June Mountain, so be sure to check June's website for special instructions.

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Trip Protection by Spot Insurance

Cover up to 100% of your eligible, non-refundable trip costs if you need to cancel or end your trip early due to things like family emergencies, sickness, travel delays and more. See more details and important disclaimers.

Hotel Cancellation Policies


If you want to change or cancel an existing reservation, you must call us at 800.MAMMOTH or submit an online cancellation request.

To view detailed information regarding hotel cancellation policies, expand the menu below and select your desired location.

Cancellation Policies


The Village Lodge
Juniper Springs Resort
Tamarack Lodge
Mammoth Mountain Inn
Camp High Sierra
The Lodges at Snowcreek
The Heron at Obsidian
The Kestrel at Obsidian
The Villas at Obsidian
The Reserve at Obsidian
Hillside Highlands Townhomes
Gray Bear
Timbers at Sierra Star