Website Accessibility

Website accessibility information can be found at the Accessibility link at the bottom of all site pages. If you have trouble accessing content on our website, please email us at 800Mammoth@MammothResorts.com.

PARKING ACCESS

There are several accessible ADA Parking areas for resort guests with Handicap Parking permits for access to our facilities.

• North Side of Main Lodge, in front of Main Entrance
• South End of the Chair 2 Parking Lot
• Southwest Corner of Canyon Lodge Parking Lot
• Southwest Corner of Eagle Lodge Parking Lot
• Street-side, along Main Street by The Village at Mammoth
  
  

Chairlift & Gondola Access

Our chairlifts are capable of accommodating a variety of sit-skis, outriggers, and other adaptive ski devices (ski bikes must be registered through Disabled Sports of Eastern Sierra, which can be reached by phone at 760.934.0791). Wheelchairs are welcome on the Village Gondola and the Panorama Gondola. Guests must be able to safely embark and disembark the lifts independently or with the assistance of an accompanying support person.

For information regarding service animal access to our chairlifts and gondolas, please refer to the next section "Service Animals".

SERVICE ANIMALS

A “Service Animal” is defined by the Americans with Disabilities Act as any guide dog, signal dog, or another animal individually trained to provide assistance to an individual with a disability. If the animal meets this definition, the animal is considered a Service Animal under the ADA, regardless of whether they have been licensed or certified by a state or local government. They can generally be identified by the colorful vests they wear, however, there is no legal requirement that a service animal or service dog wear a vest or have any “papers” evidencing certification. Emotional support and companion dogs are not covered under ADA service animal policy and therefore are not permitted inside lodges. Dogs are permitted in MMSA parking lots but must be leashed, as per the town of Mammoth Lakes leash laws. MMSA does not recommend leaving dogs in or tied to a vehicle. Any significant concerns for animal welfare will be reported to local animal control.

Bona fide “Service Animals” are permitted in our buildings, the Village Gondola and the Panorama Gondola for scenic rides only. For safety reasons, Mammoth Mountain prohibits the public from having service animals on all other chairlifts. Due to size and weight constraints, the use of miniature horses is prohibited on all lifts, including the Village Gondola and the Panorama Gondola. Please note that although service animals are welcome at the top of the Panorama Gondola, service animals are prohibited on all ski slopes. The use of service animals on our chairlifts (not including the Village Gondola and the Panorama Gondola) and on our ski terrain directly conflicts with our safety requirements and impedes the reasonably safe operation of our chairlifts and on-slope activities. These safety requirements are based on actual risks and are not intended to be discriminatory in any way.

If a Service Animal is out of control, which includes any behavior that infringes on the rights of other customers/clients/visitors/patrons, we have the right to ask the guest to remove the Service Animal from the premises.

Out-of-control behavior can include:

• Sniffing other guests in a manner that disturbs them, begging, growling, whining, barking, wandering, or jumping.
• If the Service Animal is sick or eliminates in an unsuitable public area.

If a guest is asked to remove their Service Animal for out-of-control behavior, the guest is permitted to finish whatever they came to do without the Service Animal present. Only the Service Animal may be excluded for out-of-control behavior, not the guest as well.

Employee animals (other than recognized avalanche rescue dogs and employee Service Animals) are not permitted on MMSA property during the employee’s scheduled working day.

Website Accessibility

Website accessibility information can be found at the Accessibility link at the bottom of all site pages. If you have trouble accessing content on our website, please email us at 800Mammoth@MammothResorts.com.