Where do I pick up my pass/ticket card?
Starting November 12, 2020, all ticket and ticket + lesson reservations made at least 14 days in advance will be mailed to your address on file. Reservations including rentals may be picked up on-site in your selected rental location. Please ensure the information you provide is accurate to help ensure prompt delivery.
Inside of 14 days, head to a ticket office or rental shop at any base lodge during operating hours. You may pick up your tickets immediately after purchase or choose to wait until closer to the valid dates. Additional ticket windows are available during select times at the base of Chair 2 (The Mill), Chair 4 (Rollercoaster Express), Mountain Center and Mammoth Sports in The Village. Guests of Mammoth Lodging Collection venues may be able to fulfill ticket purchases at the front desk of their lodge.
How do I use my pass/ticket card?
Season pass and ticket cards at Mammoth Mountain use RFID, which stands for radio-frequency identification. It is a small circuit integrated into your pass/ticket card. When you pass through the lift gates, this circuit will register and open the gates for you. There are many guest benefits that RFID allows Mammoth Mountain to provide, such as direct-to-lift convenience, reloadable tickets and easier access to the mountains and lifts.
Once you have ticket in-hand, you can reload additional days of lift access onto your existing ticket and head straight to the lifts.
Where should I carry my pass/ticket card?
You must put your RFID card in a separate pocket from things such as credit/debit cards, cell phones, digital music players, or any foil-wrapped items such as gum wrappers, cold medicine, etc.
Can I punch a hole in my pass/ticket card?
No, holes must never be punched in season passes or daily lift ticket cards. The card has an antenna embedded that surrounds the embedded RFID chip. Any damage to the surrounding antenna will render the card inactive and must be replaced for a replacement fee.
Can a magnet destroy my pass/ticket card?
No. The chip information in the card is not stored magnetically. Use of a magnet or other erasing devices has no effect whatsoever on the chip.
I'm buying a pass for a child, grandchild, or friend, how do I do this?
You will be able to purchase these products online. The parent/guardian (over 18) must build their profile first. The information for the pass holders is entered later in the process.
Do you allow uphill access at Mammoth Mountain?
We do. Please visit our Uphill Access page for more information.