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Online Cancellation Request

To help expedite cancellation requests, we are currently accepting online cancellation requests for bookings that fall outside of our cancellation booking windows. If your arrival or start date is within the cancellation booking window, please contact 800.MAMMOTH

If you booked through a 3rd party booking agency, please contact them directly to process any cancellation requests.

By submitting this Cancellation Request Form, you authorize 800.MAMMOTH to cancel your lodging or activity reservation and agree to the cancellation policy that applies to your specific reservation. To reference our current lodging and activity cancellation policies, please visit our Activity Change & Cancellation Policy and our Lodging Change & Cancellation Policies

Once you submit your cancellation, you will receive a confirmation email within 72 hours. The cancellation confirmation email will include further details on the policy applied to your reservation. During high demand periods this process can take up to 7 days.

Please note — if we cannot confirm your information, your online cancellation request will not be accepted and you will receive a follow-up email to contact us.