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MVP FAQ

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MVP FAQ

  • What is the Cali4ia Pass and how does that impact my current MVP Pass?

  • How do I purchase my season pass?

  • What is the Mammoth Value Pass?

  • Are there any blackout days for the Pass?

  • When are passes on sale for the 14/15 season?

  • When will my new pass be valid?

  • Can I use my pass at June Mountain?

  • I have an MVP Pass that I renewed in the Spring. Do I need to pick up a new Cali4nia Pass?

  • How do I use my Pass at Big Bear Mountain Resorts?

  • What is this tiered, Resort Credit, Renewal Reward Program?

  • What is Bonus PassCash and what are its benefits?

  • What are my payment options?

  • Is entering my credit card information online safe?

  • May I use my Courtesy Vouchers to purchase a Mammoth Value Pass?

  • May I use a Mammoth Gift Card to purchase my Mammoth Value Pass?

  • When and where can I pick up my pass?

  • If I purchase a Pass and then for some reason am unable to use it, or even pick it up, can I get a refund or credit?

  • What if I lose my pass?

  • What if I forget my pass?

  • Why is a youth pass for ages 13-18?

  • How do I know which age/price range I am in if I'm on the cusp?

  • Do I get a free Season Pass for my child that is under 5 years old?

  • I'm over 80 years old. Do I get a free Season Pass?

  • My children take lessons during most visits to Mammoth. Should I buy passes for them?

  • If I bought a pass for my child in the spring and they decide to join the Mammoth Junior Race Team in the fall, can I get a refund on their pass?

  • I would like to buy passes now and assign names later. Is that possible?

  • If I decide not to use my in 2014/2015, can I transfer it to next year?

  • What will I need with me to pick up my pass?

  • I look nothing like my picture from last season. Can I get another one taken?

  • Can someone else pick up my pass for me?

  • When am I eligible for Passholder benefits?

  • How will you let me know about pass discounts/benefits?

  • What other benefits are offered to passholders?

  • Can I get a refund on my pass?

  • Pass Fraud Policy






MVP PREMIUM FAQ

  • What is the Cali4ia Pass and how does that impact my current MVP Premium Pass?

  • What is the MVP Premium Pass?

  • I have an MVP Premium Pass that I renewed in the Spring. Do I need to pick up a new Cali4nia Pass?

  • How do I use my Premium Pass at Big Bear Mountain Resorts?

  • What resorts are included in the Mountain Collective?

  • Will my existing MVP pass become my Premium Pass?

  • How do I redeem my half-off lift tickets at another resort?