MVP10 FAQs

The Mammoth Value Pass, or MVP, is the lowest priced, unrestricted season pass we offer.  These passes are only sold in April and on a limited basis.  Several years ago we closed the sale of MVP passes to the public and only allowed current MVP passholders to renew their pass.  For this year only, we are opening the MVP pass sale to the public.  By purchasing the MVP10 pass this year, you will remain eligible for MVP passes in the future if you continue to renew.

It’s all about volume. When the MVP Club was closed in the 2005/06 season we had the maximum number of passholders we felt the mountain could easily handle without impacting the guest experience. Over the last three seasons, we have seen some attrition in the program – allowing more room for you and your friends and family. Our goal with the MVP is to keep the price as low as possible but we need to offset the low price with higher volume. Purchase a MVP10 and you will remain eligible for future MVP pricing, the best pricing offered.  The MVP club will close to new entrants after this year.  Don't miss your chance. 

MVP10 pass sales will be available from April 1, 2009 until April 23, 2009.

No. MVP10 is good for everyday we’re open during the 2009/10 season.

Yes. Your pass is good for unlimited skiing and riding starting on April 24, 2009.  If you have a pass that is valid through the end of the 2008/09 season please continue to use that pass.

PassCash is cash loaded onto your season pass during the April Pass Sale and is good at any Mammoth Mountain operated business starting on June 20, 2009. It’s great for kids of all ages who don’t want to worry about carrying cash or credit cards when they’re on the hill. And if you load PassCash during the April pass sales period in $100 increments, we’ll throw in a 20% bonus (for instance if you buy $100, we’ll credit your pass with $120). But this promotion is available only at the time of purchase and available in $100 increments. And yes, you can  use your pass cash to purchase your 10/11 pass,  you sneaky devil.

All passholders must sign and return a physical copy of the Liability Release Form, even if they signed one for the 2008/2009 season, before they will receive their MVP10 season pass. Simply download, print, sign, and return to Mammoth via fax to: 866.702.9096 for the quickest processing. Or mail to: Mammoth Mountain Ski Area c/o Mammoth Vacations, P.O. Box 24, Mammoth Lakes, CA 93546 (allow two weeks processing).

Renewal passes will be mailed before the ski season, but only if we have received your signed liability release form, and pass cash release form, by September 1 and we have a valid picture on file.  Guests who have not turned in waivers by September 1 will have to go to a ticket window to pick up their passes.

Renewing MVP9s will be provided with free trackable shipping for their MVP10s and any passcash/gift card purchases, if appropriate waivers have been submitted prior to September 1.

Purchase online at MammothMountain.com or call 800.MAMMOTH.

We highly recommend using a credit card to purchase your pass because it is the only way to guarantee that we have your order. We accept Visa, MasterCard or American Express with online purchases. For mail-in payment other than a credit card (i.e. money order, etc.) or for international orders, please call Mammoth Vacations at 760.934.0745 between the hours of 8:00am and 8:00pm PST. Please note that if we do not receive mail-in orders by the date the sale ends we will not be able to process your order, regardless of postmark date.

Yes. We use the latest encryption methods to make sure that your personal information is safe and every transaction secure.

No. Courtesy Vouchers do not have cash value. They are only valid toward the purchase of another day of skiing, rentals or ski school lessons, not season passes. However, they are transferable so you may pass them on to someone who will be able to use them.

Yes. Gift cards are the same as cash. Gift cards can be applied to your Season Pass by calling 800.MAMMOTH only.  Mammoth Mountain gift cards cannot be used for online purchases.

New passholders can pick up at Main Lodge and begin using their passes starting April 24, 2009.  If you have a season pass valid for the 2008/09 season use that pass for the remainder of this season.  All passholders will be required to sign and return a liability release before they are issued their season pass.

Renewing MVP pass holders will have their passes mailed with free trackable shipping via UPS as long as they have turned in their Liability Release Waiver and have a picture on file. Renewing guests will need to sign a PassCash waiver before we can mail their passes, because of the $20 passcash added to every renewal pass. 

No. Mammoth Passes are non-refundable and cannot be transferred to another person or season.

There is a $50 replacement charge. Simply bring a photo ID with you to the ticket window during business hours for a replacement pass.

You will have the opportunity to purchase a lift ticket for $10 (for up to a 3-day ticket) by showing a photo ID at the Main Lodge, Canyon Lodge, Eagle Lodge or the Village's Mountain Center ticket window during business hours.

Mammoth Mountain uses the age of 18 as the upper limit on a youth pass based on the average age of most high school seniors. Eighteen is the age of a legal adult.

We determine the age/price range you fall under using your age as of scheduled Opening Day. If you are purchasing a Mammoth Mountain Pass this date is November 12, 2009. If you are purchasing a Mountain Bike Park Pass this date is June 20, 2009. If you are purchasing a Tamarack Cross Country Ski Pass this date is Nov. 21, 2009.

We offer complimentary lift tickets to children 6 and under. If you would rather get a season pass to bypass the ticket windows, there is no charge for a 6 and under season pass with proof of age (birth certificate) and valid Adult Season Pass. The 6 and under passes can be obtained at Mammoth Mountain ticket counters. Child must be 6 years old or under as of November 12, 2009 to qualify for pass.

We offer complimentary lift tickets to skiers age 80 and over. If you would rather get a season pass to bypass the ticket windows there is a $50 processing fee for a season pass with proof of age. 80 and over passes can only be purchased at a Mammoth Mountain ticket counter. There is no time limit to purchase an 80 and over pass.

A lift ticket is complimentary for children enrolled in group lessons. If your child is always in a lesson, a pass is not necessary. However, you will need to purchase a ticket for your child on days they wish to ski and are not enrolled in a group lesson. Please note: Private lessons require a ticket/pass.

No. Mammoth Value Passes are non-refundable and non-transferable.

No. Mammoth Season Passes are non-transferable and must have a name assigned to them at the time of purchase. Once purchased, passes are non-refundable and non-transferable to another person or season.

The MVP10 will be the lowest priced unrestricted pass we offer this year.   There may be other pass offers in the fall, but MVP10 will definitely be the best buy you can make.  And remember, in order to remain eligible for the MVP pricing you must renew every year.

Passholders purchasing in April 2009 will be given special Lodging, Activity Pass, Gift Card and PassCash offers at the time of purchase.

Once purchased, passes are non-refundable and non-transferable to another person or season.

Yes. As long as you remain a member, your child will become eligible to enter the MVP Club upon turning 7. Their pass must be purchased during the sales period at the same time you renew your own pass. If your child will be turning 7 prior to November 12, 2009, purchase their pass during the MVP sales period - April 1-30, 2009.

Gift Cards purchased as add-ons will be included in your mailed shipment. Gift cards and passes loaded with PassCash can only be sent if the trackable shipment option has been selected. The cost will be $10 for trackable shipping for new MVP purchasers. Bike Park and Sierra Star activity passes can be picked up this summer when you visit. Tamarack passes need to be picked up at Tamarack and will not be mailed.

If you are picking up your pass in person, please go to a Mammoth ticket window during regular business hours, typically 8am to 3pm. The dates below are weather permitting and subject to change.  Renewing passholders should continue to use their existing pass for the rest of the season.

• New MVP10 Passes - Main Lodge ticket window is open April 24, 2009 through the end of the ski season.
• Sierra Star is scheduled to open May 22, 2009
• Bike Park Adventure Center is scheduled to open June 20, 2009
• Winter Pickup - Main Lodge ticket window is open Nov. 12, 2009.
• Tamarack Cross Country Ski Center is scheduled to open Nov. 21, 2009.

Renewing MVP pass holders will have their passes mailed with free trackable shipping via UPS as long as they have turned in their Liability Release Waiver, PassCash agreements and have a picture on file.

A valid photo ID is required to pick up your pass. Youth, child and senior passes will require proof of age (i.e. copy of birth certificate, passport, driver's license, etc.) at the time of pick up. The ID you present must show your appropriate age/year on or before November 12, 2009. New pass holders must have their photo taken to pick up their pass. For your security, photos must be taken on-site, in person, which means we will not accept mailed-in photos.

Yes. You may have your picture retaken at a ticket window even if you have already received your new MVP10 Pass in the mail. Please bring your pass with you along with a photo ID to get a new photo. For your security, photos must be taken on-site, in person, which means we will not accept mailed-in photos.

For your security the passholder must be present, whether a new photo is needed or not.

Passholders are eligible for any Mammoth Club benefits during the time the Pass itself is valid. MVP10 – April 24, 2009 through the end of the 2009/10 season.

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