Rain Check Guarantee

Rain Check Guarantee Program Details & Restrictions

The following policy covers lift tickets and reloads, Ski and Snowboard School lessons, ski and snowboard rentals and demos, child care, Snowmobile Adventures and Woolly's Tube Park.

1. If you cancel more than five days prior to your activity date you can receive a credit for the same product for the same person or a full refund.
2. Within five days of the activity date you can receive a credit for the same product for the same person if you call 800.MAMMOTH / 800.626.6684 no later than 4 p.m the day before the activity.
3. All participants must provide first + last name + date of birth at the time of purchase.
4. Credits must be redeemed by the end of the current winter season.
5. If activity or ticket prices are higher for the new date, guest must pay the difference.
6. If activity or ticket prices are lower for the new date, no refund or credit will be issued.
7. Tickets and activities must be used by the same guest for whom it was initially purchased They are are not transferable from person to person.
8. Credits may not be sold. Proof of sale will result in full forfeiture.

The following products and services are not included in the Rain Check Guarantee program.

1. Season Passes are NON-REFUNDABLE.
2. Travel Insurance is non-refundable 10 days after date of purchase or upon your departure for your trip, whichever comes first.
3. Concert and special event tickets are non-refundable.
4. Minaret Vista Snowcat Tours, Parallax Snowcat Dinners, and other Food and Beverage events are non-refundable inside five days.
5. Airline policies and change fees apply to any purchase of airfare. 
6. Mammoth Resort Lodging cancellation and change policies apply to any purchase of lodging stay or lodging packaged with lift tickets, including Lift & Lodging.